About Us
Who We Are
At Citadel Windows and Exteriors, we believe every home deserves lasting beauty, energy efficiency, and protection. With over 75 years of combined experience, our team has proudly served homeowners across Louisville, KY, and Indianapolis, IN, delivering premium window and exterior solutions that stand the test of time.
As a locally owned and operated company, we take pride in offering the personal touch of a small business with the expertise and professionalism of an industry leader. Our name, Citadel, reflects what we stand for: strength, reliability, and craftsmanship that fortifies your home for years to come.
Our Mission
Our mission is simple, to provide homeowners with dependable, high-quality window and exterior services backed by honesty, expertise, and genuine care. Every project we take on is handled with attention to detail and a commitment to customer satisfaction from start to finish.
We don’t just improve homes, we build lasting relationships by standing behind our work and ensuring every homeowner feels confident in their investment.
Our Core Values
At Citadel Windows and Exteriors, our values guide everything we do:
Customer Care
Your satisfaction is the measure of our success. We take the time to listen to your goals, answer your questions, and tailor our services to fit your needs. Every homeowner we work with becomes part of the Citadel family, and we go above and beyond to make sure your experience is positive, stress-free, and rewarding from start to finish.
Integrity
We believe that trust is built through honesty and transparency. From your first consultation to project completion, you can expect open communication, fair pricing, and no hidden surprises. Our goal is to ensure you feel confident and informed every step of the way, knowing that we always have your best interest at heart.
Craftsmanship
Quality work is at the heart of everything we do. Our skilled professionals bring years of hands-on experience and precision to every window and exterior project. We take pride in delivering superior results, meticulous installations, clean finishes, and lasting durability that enhance your home’s appearance and performance.
Reliability
When you choose Citadel, you choose a team that values your time and trust. We show up when we say we will, work efficiently, and complete each project with consistency and care. Our commitment to reliability means you can count on us to deliver on our promises and stand by our work long after the job is done.
Get in Touch with Citadel Windows and Exteriors
Your home deserves the strength, beauty, and quality that only Citadel Windows and Exteriors can provide. Whether you’re planning a simple window upgrade or a complete exterior transformation, our team is ready to help.
